4. Delivery¶
Purpose
Bring the AI system live safely with human oversight, adoption, and handover protocols.
1. Purpose¶
The system is production-ready. Now it must be deployed safely: user training, human-in-the-loop protocols, an emergency stop culture, and a formal handover to the operations team. The result: an operational AI system that is technically integrated, humanly controlled, and broadly accepted.
Entry criteria: Phase 3 complete, all tests passed, infrastructure ready, implementation team on standby.
2. Components¶
- Overview & Objectives — What this phase aims to achieve
- Activities — Go-live planning, training, human oversight protocols
- Deliverables — Deployment checklist, handover documentation
- Traceability — Linking goals to implementation and evidence
- Adoption Management — ADKAR framework for AI adoption and resistance analysis
- Handover Checklist — Template for formal handover
3. Common pitfalls¶
- Skipping user training — a technically perfect system fails without trained users
- No emergency stop protocol — define upfront who can shut down the system and when
- Handover without documentation — the operations team must be able to act independently
- Rolling out too fast — start with a limited group of users and scale gradually
Next step: After go-live, proceed to Phase 5 — Monitoring & Optimisation.
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