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1. Validation

Purpose

Objectives and approach of Phase 2: proving the AI idea works and is financially viable before making a major investment.

1. Objective

The primary objective of the Validation phase is to prove that the idea works and is financially viable before making a major investment.

Key result: A working Validation Pilot demonstrating that the AI understands the specific business context and delivers measurable value.

2. Entry Criteria (Definition of Ready)

Before this phase starts, the following conditions must be met:

  • Gate 1 (Go/No-Go Discovery) is approved.
  • The Data Evaluation has been completed with a positive result.
  • A test set is available with representative examples.
  • The team has access to the required tools and data.

Case study

See Case Studies — Scenario 2: Customer Service Automation for a conceptual example of the Validation phase in practice.

Templates for this phase:

Further reading:

Next step: ➡ Phase 3: Development